Patient Information

HOUSEKEEPING + ACCESIBILITY

  • Please arrive 10 minutes early to complete initial paperwork and keep our clinic on time.

  • A flight of stairs is necessary to descend to reach the treatment room. 

  • Treatments are provided comfortably on the floor– each treatment station has a yoga mat, bolsters, and blankets for you to arrange and utilize to your preference.

  • Scents are used (incense, essential oils). 

SUPPORT YOUR TREATMENT  

  • If you’re pregnant, currently trying to get pregnant, or are undergoing IUI/IVF, acupuncture is absolutely safe and effective and lovely! Please be sure to let your acupuncturist know before we begin treatment so that they may choose points accordingly.

  • Wear loose clothing that allows you to roll your sleeves up to your elbows and your pants up to your knees. This allows  for the most thorough session. Most points that used are located on the head, ears, neck, and below elbows/knees.

  • Eat 1-3 hours before your session. Having a little bit of food in your stomach is the best way to avoid potential nausea or lightheadedness. While these effects aren’t usual, they can happen when receiving acupuncture after having just eaten too much—or not having eaten enough that day.

  • Limit coffee, high caffeine food or drinks, and completely avoid alcohol & any intoxicating substances in the immediate hours prior to, and after, your treatment. Drinking plenty of water on treatment day (and always!) is beneficial to the healing process.

  • Avoid intensely strenuous exercise/activities on treatment day. Light exercise such as yoga, stretching, and/or walking are lovely and supportive to your acupuncture session. 

PAPERWORK

Kindly download the New Patient Intake Form - Community Acupuncture linked below and either print + fill to bring with you to your first appointment or arrive 10-15 minutes prior to your appointment time to fill them out at Align. Thank you!

  • New Patient Intake Form for Community Acupuncture → HERE

Below are digital copies of the forms you electronically consented to when making your initial appointment online. These do not need to be printed off and signed again. They are for your reference only.

  • Community Acupuncture Consent to Treat → HERE

CANCELLATION POLICY & FEES

You will receive a reminder email about your upcoming appointment with 48 hours advance notice. Please make any changes to your reservation before 24 hours prior to your appointment. After this time you will not longer be able to make adjustments online and will need to email me directly at kelly@waxandwanewellness.com. Your card will only be charged if you do not show up for your appointment or you have to cancel within 24 hours and I am unable to fill your appointment slot. The no-show and late-cancellation fee is $25. Your credit card information will be stored safely and securely via Square. Please know that this policy is in place with respect to the value of everyone's time and healthcare needs. Thank you for your understanding.

ALIGN: YOGA, ROCKS, & REIKI

2509 East Broad Street, Richmond, Virginia 23223, United States

(804) 305-8932