Patient Information


SUPPORT YOUR TREATMENT

  • Wearing loose fitting clothing is generally most comfortable for you and allows easy access to the areas most commonly utilized during treatment (neck, arms below elbows, legs below knees, abdomen, back). In all instances, proper draping with linens is always employed for your comfort and ease.

  • Having a little bit of food in your stomach is the best case scenario to avoid nausea or lightheadedness that can potentially happen when receiving acupuncture after having just eaten too much or not having eaten enough that day, respectively.

  • Limit coffee/high caffeine food or drinks and completely avoid alcohol/ any intoxicating substances in the immediate hours prior to and after your treatment. Drinking plenty of water on treatment days (and always!) is also beneficial to the healing process.

  • Avoid intensely strenuous exercise or activities on treatment days. Light exercise such as yoga, stretching, and/or walking are lovely and supportive alternatives.


PAPERWORK

Kindly download the New Patient Paperwork linked below and bring a completed copy with you to our first appointment. The more time you spend thoughtfully looking over and answering the questions, the quicker important connections are able to be made about your health. Also, bring any recent lab work you‘ve had done within the last year for my review and consideration. Note that your signatures of acknowledgment for the additional policy and consent forms linked below are all located at the bottom of the New Patient Intake Form. Additionally, If you have compatible software to fill out the paperwork electronically, please feel free to do so and email the pdf to kelly@waxandwanewellness.com. Thank you!

  • New Patient Intake Form for Acupuncture/Cupping Therapy (print & sign) → HERE

Below are digital copies of the forms you electronically consented to when making your initial appointment online. These do not need to be printed off and signed again. They are for your reference only.

  • Consent to Treat → HERE

  • Office Policies → HERE

  • Privacy and Sharing of Information Policy → HERE

CANCELLATION POLICY & FEES

To avoid being charged 50% of an appointment fee ($75), Wax and Wane Wellness requires 24-hours notice prior to your scheduled appointment time. As a courtesy, you’ll receive an email 48-hours before your appointment. Should you need to cancel or reschedule outside of the allowed window, call/text (954) 729-8036 or email kelly@waxandwanewellness.com—as you will not be able to do so via the Acuity online scheduler. If you do not show up to your appointment and give no notice, you will be charged the full appointment fee of $150.


I designed these policies with respect to the value of everyone’s time and healthcare needs. Thank you for your understanding.


BOD Wellness Collective

2904 West Moore Street. 2nd Floor Richmond, VA, 23230

(Right above Moore Street Cafe!)